Norton Shopping Guarantee Blog

Norton Shopping Guarantee Is Now Available on Magento and BigCommerce

Written by Norton Shopping Guarantee | Jul 1, 2025 5:47:14 PM

We're bringing a new way to build brand trust, protect shoppers, and boost conversions to Magento and BigCommerce. Norton Shopping Guarantee (NSG) is excited to offer our shopper-focused guarantees to all merchants on either platform.

What Can Norton Shopping Guarantee Do for Magento and BigCommerce Merchants?

Magento and BigCommerce merchants will be able to add NSG to their storefronts and improve their checkout experience. With NSG they get a collection of “shopping guarantees” or protections for their customers, which increase cart conversion rates, encourage repeat buyers, and improve customer experience.

  • Easily add a shipping insurance or package protection option in minutes to meet customer expectations.
  • Quickly build trust from shopping cart to delivery with customers by working with a third-party guarantee.
  • Increase first-time shopper confidence and repeat purchases.
  • Preemptively reduce chargebacks.
  • Grow your business more efficiently by letting customers opt in to NSG coverage—rather than footing the bill for every item yourself.

What’s Included and How Does It Work?

NSG is completely optional, and is offered at checkout as an add-on paid by the customer. NSG’s Shopping Guarantee is valid for 30 days after purchase and includes:

  • $100 Lowest Price Guarantee: Protect shoppers from price drops and sales after purchase. NSG will refund the price difference up to $100.
  • $1k Purchase Guarantee: Ensure your shoppers get the right product every time.
  • $5k Package Protection: Guard shipments against loss, damage, or theft and access hassle-free claims.
  • $10k Identity Theft Protection: Reimburse any ID recovery services or expenses from identity theft.

How Do I Add Norton Shopping Guarantee to My Platform?

Magento or BigCommerce

We’ve partnered with WeSupply to bring you the amazing capabilities of Norton Shopping Guarantee. For full instructions select your platform under the “For Merchants” tab on our website.

  1. Install the WeSupply App from Magento or BigCommerce.
  2. Install the Magento or BigCommerce module from the WeSupply App based on your platform.
  3. Enable Norton Shopping Guarantee and set up your account.

Shopify, WooCommerce, or WordPress

  1. Add the NSG app through your platform’s App store or Marketplace. (Shopify, WooCommerce or WordPress).
  2. Complete your NSG account registration.
  3. Install NSG in your storefront and configure your account through the NSG merchant dashboard.

If you have any questions, please don’t hesitate to contact us.